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Customer Relationship Management (CRM) Today Customer Relationship Management (CRM) Today

Introduction

CRM Today is a leading, quality-oriented resource center for worldwide information and knowledge on Customer Relationship Management & Marketing.

One of our main concerns is the privacy policy for our visitors and associate members. We are commited to respect your privacy and build users' trust and confidence on the web. In the following paragraphs you will find the Privacy Policy of CRM Today.

CRM Today uses technologically advaced measures to safeguard the confidentiality of personally identifiable information, such as the personal details disclosed by its users and members.

Uses of Personal Information

CRM Today is in position to and may collect personal information in order to provide to its users special services and content. Part of this information is collected during the member's registration to CRM Today. From time-to-time we may collect information from visitors and members via contests or surveys.

Participation in these contests or surveys is completely voluntary and the user therefore has a choice whether or not to disclose any information requested. Through these contests or surveys we may request information that include contact and demographic information (such as name, address, age, occupation etc.). Contact information will be used to notify the winners and award prizes, while survey information will be used for purposes of improving the function of our website or/and mainly for discovering the current trends, needs or problems related with CRM and Customer Economy.

Contact information may be also asked in other cases, as for instance when the user wants to take part to contests or any other promotional activity and services of third parties.

CRM Today commits not to disclose, publish, sell or hire personally identifiable information to any sponsor, partner or third party interested to provide services or anything else to its users and members. But it keeps the right to use the collected personally identifiable information in order to send itself informational and promotional material on behalf of its sponsors, partners or third parties.

CRM Today may use electronic or other information to find out the webpages preferred by its users. We may also collect and store statistics and other information about the online activities of its visitors on an aggregated (collective) basis. For example, we may track the number of people who view each page, the order in which pages are viewed and other information. The better understanding of the user's profile helps CRM Today improve the provided services and customize its content according to the preferences of its users. The collected information also helps the sponsors, partners and third parties of CRM Today to learn which features are more popular and refine their design and marketing efforts.

Use of Cookies

To improve your visit to our sites, we may use "cookies" to obtain non-personal information (cookies are text information files that your browser places on your computer when you visit a Web site). We may aggregate this data to analyze the viewing habits of our site visitors, but it will not be associated with any personally identifiable data.

Access to Your Information

To modify your personal information, contact us at pr@crm2day.com. We will make every effort to respond to your requests in a timely manner.

If you have already submitted personal information to CRM Today, you may opt-out of the company's future use of that information by sending an e-mail to remove@crm2day.com. Upon receiving your request, we will delete your personal information from our records.

Security of Your Information

The security of your personal information is very important to us. We use appropriate technical and managerial procedures to protect your personal information and prevent its disclosure outside Georgia-Pacific. Only those authorized by Georgia-Pacific will be granted access to your personal information.

In addition to careful consideration about what information you share and who you share it with, we recommend that everyone develop good security habits. These include protecting and regularly changing your password, using computer virus protection, logging off when you finish using your computer, and considering the use of file or email encryption programs.

Modification of Privacy Policy

By using CRM Today website and its services, you agree to the above Privacy Policy. CRM Today may update and modify this privacy policy at any time without previous personal notification to its members, sponsors or partners.

In case any modification of this privacy policy is decided, CRM Today guarantees that this change will be presented in this webpage and will be valid only two weeks after the day published herein. By continuing to use the site after the posting of a modification, our visitors, members, sponsors or partners are considered to accept the modification. If you object to any terms of this privacy policy at any time, you should immediately stop the use of the site.

In all matters relating to the CRM Today website, the applicable law shall be the law of Greece.

 

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