Monday, 28 June 2004 - Issue No 98- by CRM
Today
Dear !*FIRST_NAME*! !*LAST_NAME*!,
Welcome to the weekly "CRM News Digest"
newsletter.
In this newsletter, you'll find the top
news headlines that were published
on CRM Today last week.
E-Government
Index Shows Improvement in Online Services, Strong Channel Loyalty,
Word of Mouth
Acquiring
New Customers to Be Top Priority for Senior Executives Throughout 2004
Lack
of Common Industry Benchmarks Remains Major Obstacle to Comparing CRM
Success in Banking Industry
New
Study from SAP Charts the Future of Retail Banking in Europe and Beyond
Retailers
Have a Lot to Learn About Serving Multi-Channel Shoppers
Read
more news from this category
NetSuite
Launches NetCommerce
Oracle
Releases Latest Partner Management Application
Remedy
Extends Service Management to Small Businesses with New Version of
HelpDeskIQ
UniPress
Expands Service Desk Integration Capabilities
Amdocs
and IBM Team for Telecom Solution
Read
more news from this category
Apropos
Technology Enters Strategic Partnership
eLoyalty
Announces Agreement to Acquire Interelate
Zeda
Wins BT Retail Contract for 7th Year
CosmoCom
Signs Alliance Agreement with Lenovo Group
Open
Solutions Inc. Acquires EastPoint Technologies, LLC
Read
more news from this category
StayinFront’s
Enterprise CRM Solution Chosen for Roche Business Units
IEX
Workforce Management Solution Selected by Danka Business Systems
Hedge
Fund Manager MKP Capital Management Selects Interface Software's
InterAction for CRM
NTELOS
Implements Witness Systems' eQuality Performance Optimization Software
RightNow
Helps Edmunds.com Launch Paid Online Services
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more news from this category
I-People
Increases Revenues by 20 Percent in Eight Weeks Using Siebel CRM
OnDemand
HP
Tops Competitors in Customer Satisfaction Survey
IDG’s
Computerworld Names SAS One of Best Places to Work in IT
Customer
Contact Profession Continues To Achieve Excellence
Helpdesk
Product Gets Award Recognition
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more news from this category
Blue
Martini Appoints Rocky Gunderson Vice President, Global Marketing
and Business Development
M-Tech
Announces New VP of Professional Services
Group
1 Software Promotes Elizabeth Walter to Executive Vice President -
Worldwide Sales, DOC1 Division
Ricky
Hastings Joins Clear Technologies
Read
more news from this category
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