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CRM2day >> CRM News Digest
Monday, 28 June 2004 - Issue No 98- by CRM Today

Dear !*FIRST_NAME*! !*LAST_NAME*!,

Welcome to the weekly "CRM News Digest" newsletter.

In this newsletter, you'll find the top news headlines that were published
on CRM Today last week.

1. Research Reports

E-Government Index Shows Improvement in Online Services, Strong Channel Loyalty, Word of Mouth

Acquiring New Customers to Be Top Priority for Senior Executives Throughout 2004

Lack of Common Industry Benchmarks Remains Major Obstacle to Comparing CRM Success in Banking Industry

New Study from SAP Charts the Future of Retail Banking in Europe and Beyond

Retailers Have a Lot to Learn About Serving Multi-Channel Shoppers

Read more news from this category

2. Products & Services

NetSuite Launches NetCommerce

Oracle Releases Latest Partner Management Application

Remedy Extends Service Management to Small Businesses with New Version of HelpDeskIQ

UniPress Expands Service Desk Integration Capabilities

Amdocs and IBM Team for Telecom Solution

Read more news from this category

3. Business Deals

Apropos Technology Enters Strategic Partnership

eLoyalty Announces Agreement to Acquire Interelate

Zeda Wins BT Retail Contract for 7th Year

CosmoCom Signs Alliance Agreement with Lenovo Group

Open Solutions Inc. Acquires EastPoint Technologies, LLC

Read more news from this category

4. Corporate Orders

StayinFront’s Enterprise CRM Solution Chosen for Roche Business Units

IEX Workforce Management Solution Selected by Danka Business Systems

Hedge Fund Manager MKP Capital Management Selects Interface Software's InterAction for CRM

NTELOS Implements Witness Systems' eQuality Performance Optimization Software

RightNow Helps Edmunds.com Launch Paid Online Services

Read more news from this category

5. Corporate Performance

I-People Increases Revenues by 20 Percent in Eight Weeks Using Siebel CRM OnDemand

HP Tops Competitors in Customer Satisfaction Survey

IDG’s Computerworld Names SAS One of Best Places to Work in IT

Customer Contact Profession Continues To Achieve Excellence

Helpdesk Product Gets Award Recognition

Read more news from this category

6. HR Watch

Blue Martini Appoints Rocky Gunderson Vice President, Global Marketing and Business Development

M-Tech Announces New VP of Professional Services

Group 1 Software Promotes Elizabeth Walter to Executive Vice President - Worldwide Sales, DOC1 Division

Ricky Hastings Joins Clear Technologies


Read more news from this category


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The email address for your subscription is !*EMAIL*!

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