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Experts Corner
CRM investment is wasted if the intelligence it delivers fails to influence despatched communications. How can businesses ensure that money spent on CRM analytics actually begins to benefit the messages that are delivered to customers and prospects?
David Jefferies, Marketing Director, Pitney Bowes
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Highlights
Seven Ways to Reduce IT Costs with Master Data Management
Information Technology managers are facing a dilemma given the current economic climate – despite budget cuts, companies do not expect reductions in the service levels provided by IT to the business. Under such circumstances, how do you maintain or improve service levels, and continue to run the business efficiently?
by Ravi Shankar, Senior Director of Product Marketing
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Library - Enterprise Resource Planning (ERP) Customer Relationship Management (CRM) Today - Library - Enterprise Resource Planning Customer Relationship Management (CRM) Today - Library - Enterprise Resource Planning
EPICOR Vantage
ERP For Make-To-Order Manufacturers

Epicor Vantage is the easy-to-use paperless solution for the problems that enterprises and supply chains face every day. It is designed with built-in workflow processes enabling make-to-order and mixed-mode manufacturing companies to manage their entire order cycle, from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and finally Financial recognition.

To learn more about how Epicor Vantage can help your manufacturing business and to receive a free copy of the white paper "Five Ways to Implement Lean", click here.
 
The Benefits of a Business Management Software Suite for Small and Mid-Sized Businesses
Author: By NetSuite
Doc Type: White Paper
Format: PDF Size: 167 kb
Abstract: The large-scale Enterprise Resource Planning (ERP) solutions that work for big businesses are often infeasible for small to mid-sized businesses (SMBs). Luckily, today's SMBs have access to integrated, cost-effective business applications designed specifically to meet their needs. Download this FREE whitepaper and learn how NetSuite’s on-demand ERP solutions can help your business by filling out the forms on the right hand side.>>>
Topics: Enterprise Resource Planning |
Industry: Finance | Telco | Retail | Utilities | Government | Healthcare
CRM Function: CRM ROI |
CRM Methology: CRM Implementation | CRM Overviews |
 
The Future Sales Force - A consultative Approach
Author: By Microsoft
Doc Type: White Paper
Format: HTML
Abstract: Learn from Microsoft and InterDyn Business Microvar the keys to conducting a self assessment of your sales force to insure that your sales force is using a CRM or contact management system to properly connect a consultative sales approach, ROI analysis tools and sales proposal systems to their fullest potential.
Topics: eCRM | Sales Force Automation | eBusiness | Customer Service | Email Marketing | Enterprise Resource Planning |
Industry: Finance | Telco | Retail | Utilities | Government | Healthcare
CRM Function: CRM ROI | Customer Loyalty | Customer Profitability | Customer Retention
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews |
 
Integrated Sales and Marketing for Consumer Products Companies
Author: By SAP America, Inc.
Doc Type: White Paper
Format: HTML
Abstract: In this Whitepaper, explore how consumer products executives are gaining actionable market intelligence and clear visibility into all aspects of the enterprise, its suppliers, and customers to execute brand strategies efficiently at the shelf level. The key to their success is: an integrated sales and marketing approach.
Topics: Customer Analytics | eCRM | Relationship Marketing | Knowledge Management | Partner Relationship Management | Business Intelligence | Data Mining | eBusiness | Customer Service | Email Marketing | Supply Chain Management | Enterprise Resource Planning | Billing & Account Management | Content Management
Industry: Retail |
CRM Function: CRM ROI | Customer Loyalty | Customer Profitability | Customer Retention
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews | CRM Definition
 
Five Things to Consider When Choosing ERP
Author: By Clare Kaufman
Doc Type: White Paper
Format: HTML
Abstract: The right Enterprise Resource Planning system can integrate key business functions, boosting the bottom line. The wrong ERP application can drain your IT budget. The difference between the two can be as simple as knowing which questions to ask as you research the options. VendorGuru spotlights the 5 most important criteria to consider when you are evaluating ERP solutions.
Topics: eBusiness | Enterprise Resource Planning |
Industry: Finance | Telco | Retail | Utilities | Government | Healthcare
 
Solution-Provider Vendor Checklist
Author: By Microsoft
Doc Type: White Paper
Format: HTML
Abstract: Searching for the right solutions provider? Use this checklist to insure that you ask the right questions and cover all bases. InterDyn Business Microvar and Microsoft Dynamics CRM™ join together to lead you through how to pick a provider, what to ask, and making sure that you pick the right product and version that is best for your business.
Topics: Customer Analytics | eCRM | Partner Relationship Management | Sales Force Automation | Business Intelligence | Data Mining | eBusiness | Web Services | Email Marketing | Enterprise Resource Planning | Content Management
Industry: Finance | Telco | Retail | Utilities | Government | Healthcare
CRM Function: CRM ROI |
CRM Methology: CRM Strategy | CRM Implementation | CRM Overviews |
 
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